Privacy policy

Last updated 8th August 2023

OUR CONTACT DETAILS

Name: IVD Simplicity Ltd

Address: 112, 7 Munday Street, Manchester, M4 7AZ

Email: info@ivdsimplicity.com

Telephone: +44 (0)161 392 8499

THE TYPE OF PERSONAL DATA WE COLLECT

The personal data that we collect depends on the context of your interactions with us and the services that you use. The personal data that we collect may include name, contact details (correspondence and billing address, telephone, email), job title, CV and other employment-related information, email correspondence with us and details of payments made to us.

HOW WE COLLECT YOUR PERSONAL DATA

We collect personal data that you voluntarily provide to us when you contact us directly by email, telephone or through our website or when we supply services to you.

Our website does not use cookies to collect personal data.

HOW WE USE YOUR PERSONAL DATA

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing your personal data include consent, contractual obligation, legal obligation and legitimate interest.

We only use the personal data that you provide to us for replies, quotations, invoicing, project-related work or other related services.

We will never share your personal data with a third-party without you being fully informed that we are doing so.

You are able to withdraw consent at any time by emailing info@ivdsimplicity.com or through any of the contact methods available on our website.

HOW WE STORE AND PROTECT YOUR PERSONAL DATA

We store your personal data on standard IT infrastructure provided by Microsoft, Google or Dropbox and we have implemented appropriate and reasonable technical and organisational security measures to ensure that data is secured on these platforms. Although we do our best to protect your personal data, transmission of personal information to us is at your own risk and you should only transmit such data to us within a secure environment.

Where data is processed for reasons other than consent, we will only keep your data for the minimum period necessary to meet our legal obligations. For some types of data, this may be several years.

Where you have consented to us processing your personal data, we will continue to store it whilst it remains of legitimate interest or until you withdraw your consent. You are able to withdraw consent at any time by emailing info@ivdsimplicity.com or through any of the contact methods available on our website.

When we have no ongoing legitimate business need to process your personal data, we will securely and permanently delete this information for the IT infrastructure.

YOUR DATA PROTECTION RIGHTS

You have the right to be informed about the collection and use of your personal data.

You have the right to request access to personal data we hold about you.

You have the right to request rectification of your personal data you think is incorrect or incomplete.

You have the right to request deletion of the personal data we hold about you.

You have the right to request that we restrict the processing of your personal data in certain circumstances.

You have the right to object to processing of your personal data in certain circumstances.

You have the right to request transfer of your personal data to another entity in certain circumstances.

You have the right to withdraw consent for us to process your personal data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at any time by emailing info@ivdsimplicity.com if you wish to make a request. You can also contact us through any of the contact methods available on our website.

HOW TO COMPLAIN

If you have any concerns about our use of your personal data, you can make a complaint to us at info@ivdsimplicity.com or through any of the contact methods available on our website.

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.

ICO address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

ICO helpline: 0303 123 1113

ICO website: https://www.ico.org.uk